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Preset Feature Feedback
Status Gathering Feedback
Categories Enhancement
Created by Vítor Ávila
Created on Jul 29, 2022

Improve the message when the user doesn't belong to any team

What is the problem or goal the end user is trying to solve or accomplish?

When accessing Preset, in case the Preset account doesn't belong to any team, users would face a message advising them to verify the account, which is not the case:

How are they solving it currently?

Users need to engage with Support to understand the actual account state/issue.

What is the recommended solution by the Customer?

Provide a clearer message indicating that the account is indeed verified, but it doesn't belong to any team.

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