What is the problem or goal the end user is trying to solve or accomplish?
When accessing Preset, in case the Preset account doesn't belong to any team, users would face a message advising them to verify the account, which is not the case:
How are they solving it currently?
Users need to engage with Support to understand the actual account state/issue.
What is the recommended solution by the Customer?
Provide a clearer message indicating that the account is indeed verified, but it doesn't belong to any team.