Preset Feature Feedback
What is the problem or goal the end user is trying to solve or accomplish?
Users might be unable to access Preset Cloud during scheduled maintenances. During the process, the product might behave unexpectedly.
How are they solving it currently?
Users can raise a support ticket or subscribe to our Status page to get further details about the process.
What is the recommended solution by the Customer?
Implement an in-product maintenance page/banner to let users know about the process, pointing the users to the Status page so they can have more information.
