Skip to Main Content
Preset Feature Feedback
Status In Discussion
Categories Enhancement
Created by Vítor Ávila
Created on Apr 28, 2022

Improve the Database connection form on the Onboarding flow

What is the problem or goal the end user is trying to solve or accomplish?

When setting up a new team on Preset Cloud, users are able to connect their DB during the onboarding flow. However, the error message displayed when information is incorrect on the form is generic and doesn't point to the incorrect field. Also, it would be good to have a Skip this step for now button so that the customer can try again after finishing the onboarding.

How are they solving it currently?

Users need to figure out which field is incorrect.

What is the recommended solution by the Customer?

Improve the error messages displayed so that the user knows if it is something with authentication, reaching the DB, etc. Also provide a Skip this step button on the form.

  • Attach files
  • +1