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Preset Feature Feedback
Status Shipped
Categories Enhancement
Created by Tharuman Thavakumar
Created on Apr 27, 2022

User Name Update Issues

What is the problem or goal the end user is trying to solve or accomplish?

Inability to see user name changes appear in DAR.

How are they solving it currently?

No real workaround.

What is the recommended solution by the Customer?

When a user changes their name in their profile, the name updates in Manager, however is not updating inside DAR/RLS configuration tables. This is causing a lot of confusion especially as customers grow/acquire/merge divisions with multiple user emails with the same names.

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