What is the problem or goal the end user is trying to solve or accomplish?
Organizations audit team requires extracts of user ids/roles submitted on a regular cadence. Currently, you cannot export from Preset. User would like the ability to export or even create a table chart with User info to provide to their audit teams.
How are they solving it currently?
API workaround is being tested.
What is the recommended solution by the Customer?
Export ability of user ids/roles.
Thanks for creating this idea/request! We have audit requirements for all of our saas tools, to periodically verify that all users have appropriate access/that users have been deleted for departed users. I know the API is an option here, but most internal compliance teams do not have the expertise to use an API.