1) What is the problem or goal the end user is trying to solve or accomplish?
Data Analyst would like to see the aggregate total to be displayed in a Pie/Donut chart. Similar to the 'Big Number' chart. This will allow the viewer to see aggregate values as well as their breakdowns rather than having to calculate. Preferably an option to add on.
2) How are they solving it currently?
No current solution rather than adjusting with multiple charts in a dashboard to paint the same picture.
3) What is the recommended solution by the Customer?
Customers recommendation would be to insert the aggregate count either at the top of the chart or the center of a donut chart.