1) What is the problem or goal the end user is trying to solve or accomplish?
The Business End User is having difficulty reading the Time Comparison Lines with the Rich Tooltip enabled, as all the lines were animated to be thicker/highlighted.
2) How are they solving it currently?
This is not directly possible.
A couple of workarounds:
Disable the Rich Tooltip.
Enable Data Zoom.
3) What is the recommended solution by the Customer?
The customer would like to have the ability to disable the line highlight animation for an easier view of the Time Comparison Lines.