What is the problem or goal the end user is trying to solve or accomplish?
There isn't a way to set a permanent refresh frequency for dashboards through the UI - it only allows to set a refresh frequency to the current session.
How are they solving it currently?
They set their preferred refresh frequency every day. The only other workaround would be to set the refresh frequency through the JSON metadata on the dashboard settings (on the refresh_frequency
parameter, measured in seconds).
What is the recommended solution by the Customer?
They would like to be able to set a permanent refresh frequency through the UI directly.