What is the problem or goal the end user is trying to solve or accomplish?
The customer wants to show customer-specific data versus overall data on a chart but does not want to disclose the exact numbers for the overall data due to confidentiality concerns. They want to display the overall trend in a vague or relative manner rather than exposing the actual volume of data.
How are they solving it currently?
The customer is currently attempting to use a mixed chart to plot customer data alongside overall data. However, since there is no built-in feature to obscure or generalize the actual numbers in Preset, they have to explore alternative methods like creating SQL-based calculated metrics to express the data as a percentage or using trend lines, which still may not fully achieve the desired level of obscurity.
What is the recommended solution by the Customer?
The customer suggests having a built-in feature that allows them to plot relative or trend-based representations of overall data in a mixed chart. This feature should automatically obscure the actual numbers (e.g., through normalization, percentage conversion, or abstract trend lines) to ensure sensitive information remains hidden while still showing a meaningful comparison.