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Preset Feature Feedback
Status Needs review
Categories Enhancement
Created by Customer Engagement
Created on Jul 22, 2025

Provide functionality to update the text when no data is returned. (BigNumber chart)

What is the problem or goal the end user is trying to solve or accomplish?

Provide functionality to update the text when no data is returned. (BigNumber chart)


How are they solving it currently?

Utilize the subtitle feature and include a general text so that when no data is returned the following text is NOT returned.

No data after filtering or data is NULL for the latest time record


What is the recommended solution by the Customer?

Provide functionality to allow admins to freely edit the text that is returned when no data is returned.

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  • Eric Eric
    Jul 23, 2025

    Thanks for the feature enhancement request. The idea here is to reduce noise and differing from default chart size/format, which is exposed to end users.

    If the chart is sized a certain way, sometimes the extra text included in the NULL response makes the chart larger, introducing a new scroll bar.

    Also, the message No data after filtering or data is NULL for the latest time record may not even be relevant depending on the data. If there are no dashboard-level filters, or if the dataset is not timeseries data, then this message does not apply.

    Preference would just be to display a simple NULL or N/A which does not add extra text or alter chart dimensions.

  • +1