Preset-owned Slack app with OAuth

What is the problem or goal the end user is trying to solve or accomplish?

The user is trying to simplify and streamline the setup of Slack integration by using a Preset-owned Slack app with OAuth, rather than creating and configuring their own Slack app.

How are they solving it currently?

Currently, the user has to manually create their own Slack app, configure it, and deal with integration issues like disappearing channel settings and errors like channel_not_found. They are also using Slack's “Email to Slack” feature as a workaround, though it's not ideal.

What is the recommended solution by the Customer?

The customer recommends that Preset provides a Preset-owned Slack app with OAuth to simplify the integration process and avoid the need for users to manage their own Slack apps