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Preset Feature Feedback
Status Gathering Feedback
Categories Enhancement
Created by Vítor Ávila
Created on Mar 29, 2022
Merged idea
This idea has been merged into another idea. To comment or vote on this idea, please visit PROD-I-3041 Send Report Now button.

Provide the ability to Re-try failed Reports Merged

What is the problem or goal the end user is trying to solve or accomplish?

Sometimes a Report execution might fail for different reasons. When this happens, users don't have an easy way to re-try sending it to confirm if it was a transient issue, and also keep their teams informed.

How are they solving it currently?

Customers can either wait for the next time the Report would be triggered, or change the Report setting to be triggered in the next minutes, and then change it back to the previous schedule.

What is the recommended solution by the Customer?

Provide a Re-try button whenever the Report fails (before its next execution) so that customers can manually trigger a new attempt.

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