What is the problem or goal the end user is trying to solve or accomplish?
The end user would like the naming convention of the 'Copy Chart URL' to help the user understand better that the Chart URL will render the dashboard with the chart highlighted and a separate URL that will allow someone to access the chart in explore directly vs. toggling through the dashboard/charts to enter the explore window.
How are they solving it currently?
Utilizing the explore functionality without a URL being available.
What is the recommended solution by the Customer?
A more intuitive naming convention to let the user know that the Chart URL won't take you to the explore page, and the option to copy a chart URL that can take you directly to the explore page.