1. What is the problem or goal the end user is trying to solve or accomplish?
Impove the reading of the heatmap from vertical days of the week to horizontal days of the week, like an actual calendar.
2. How are they solving it currently?
Currently, you can still use the calendar heatmap, but it's a suboptimal experience to read daily values vertically.
3. What is the recommended solution by the Customer?
Creating an option/checkbox for the user to choose horizontally displayed days instead of vertically displayed days.